Terms & Conditions

Must be aged 16 or over Must Be available for all course dates booked including any assessment days as if you fail to attend, then you would need to pay an additional charge to re sit anydays missed.

In the event of cancellation, we request that you cancel 14 days before a scheduled class. This gives us the opportunity to fill the space. You may cancel by phone or email. If you do have to cancel the class, we offer you a credit to your account if you cancel before 14 days.

We do not offer refunds in any circumstances. You may use these credits towards any future course within 6 months. However, if you do not cancel prior to the 14 days before, you will lose the payment for the class and no credits will be given. The owner has only the right to be flexible if emergency cancellation is within reason with Dr note or evidence of incident. Deposits and any payments paid are non-refundable for any class or any treatment.

If You are late or absent on any of the days during the course this is your responsibility to catch up in your own time and an additional cost will occur as the class will go ahead without you.

After completing your course, if you are not up to the level we require, we will allow you to come and resit one of the class days.

We are not responsible for any of the case studies you do so please make sure you have the correct insurance in place. In the event we come to believe that you have stolen from the academy or premises (products, tools, paperwork, books and other) you will be asked to leave the premises immediately and will not be given the certificate or qualification. If this occurs you will not be invited onto any future courses.

We do not tolerate any form of abuse to any staff members, clients or fellow students. In the event if this takes place you will be asked to leave the premises immediately and will not be given the certificate or qualification. If this occurs you will not be invited onto any future courses.